Operational Efficiency

Patient Portals and Patient Engagement: What’s the Connection?

In behavioral health, patient engagement isn’t just a buzzword. It’s a cornerstone of successful healthcare outcomes. As healthcare models shift to patient-centered care, the role of digital health tools like patient portals and patient engagement platforms becomes indispensable. These tools empower patients to take an active role in their health management, fostering better communication, informed […]

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Behavioral Health Recruiting Best Practices for 2024

In ContinuumCloud’s 2024 Behavioral Health Industry Report, industry leaders indicated that recruiting was one of their biggest organizational concerns. It’s no surprise, considering that behavioral health recruiting presents a number of unique challenges.  For one, top talent in behavioral health and human services (BHHS) is a finite resource due to the specialized credentials required for most […]

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Level Up Your Substance Abuse EMR Software Using Business Intelligence

n behavioral healthcare, electronic medical records (EMR) are helpful for managing patient records. However, with technological advancements and more demand for data-driven decision-making, there’s a growing need to go beyond the basic functionalities of substance abuse EMR software. This is where a business intelligence approach comes into play. By harnessing the power of data analytics […]

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What Are Important Differences Between Telehealth and In-Person Care?

Patient care delivery has undergone remarkable changes since the COVID-19 pandemic. One noticeable shift has been the emergence of telehealth, allowing consultations, diagnoses, and treatments to occur virtually. This digital transformation in healthcare has many organizations embracing a hybrid healthcare model. But what are the important differences between telehealth and in-person care, and how can […]

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Tracking Patients: Getting the Right Data (and Tools) to Enhance Care

In behavioral health and human services (BHHS), technology has evolved rapidly to provide more personalized and outcome-focused care. Central to this progression is the meticulous tracking and measurement of patient data. Tracking patients is pivotal to better health outcomes and capturing a comprehensive view of a patient — from demographics to treatment planning — to […]

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CCBHC: A Pillar of Value-Based Care and Community Health

Certified Community Behavioral Health Clinics (CCBHCs) play more than just a crucial role in the behavioral health landscape; they also serve as pivotal cornerstones within their communities. This is primarily because a CCBHC upholds an open-door policy, providing services to everyone, irrespective of insurance coverage.  These community-based clinics provide comprehensive, integrated, high-quality care for those […]

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