Dylan Souza
Behavioral health providers are overwhelmed by documentation demands, spending up to 35% of their day on paperwork instead of patient care. This administrative burden contributes [...]
Behavioral health organizations are grappling with workforce shortages, high turnover, and financial pressures. Labor costs often dominate their budgets, but many lack systems to [...]
In 2025, behavioral health organizations tackled the challenge of clinical documentation head-on, balancing the need for thorough records with the demands of patient care. Here’s [...]
Key 2025 behavioral health workforce trends: rising turnover and burnout, team-based and telehealth staffing models, and data-driven strategies to improve retention.
Digital tools reshaped healthcare in 2025, making patient support more personalized and accessible. Behavioral health providers shifted from traditional appointments to continuous care by leveraging [...]
Cloud-based EHR systems are transforming healthcare. They offer a modern approach to managing digital health records. These systems are accessible, secure, and efficient. Key Takeaways [...]
Automating HR processes in behavioral health can save over 10 hours weekly, enhancing efficiency and allowing teams to focus on patient care.
Unified EHR systems are transforming behavioral health care. They consolidate patient data, streamline workflows, and improve care coordination by integrating clinical documentation, billing, scheduling, and communication into one [...]
Personalized care journeys are reshaping behavioral health by focusing on individual needs instead of rigid protocols. This approach creates flexible, responsive treatment plans that evolve with [...]
Behavioral health organizations face ongoing staffing shortages and retention issues, making it harder to deliver quality care. DATIS HCM offers a single workforce management platform tailored specifically to [...]
In behavioral health, patient engagement apps are stepping up where Electronic Health Records (EHRs) fall short. These apps prioritize patient involvement by offering tools like mood tracking, real-time communication, and [...]
Explore how a patient engagement app enhances support and outcomes for behavioral health organizations, fostering community and personalized care.
Delivering effective behavioral health care requires tools that simplify workflows and improve client engagement.Welligent’s mobile-first approach equips clinicians with real-time access to client records, streamlined documentation, and [...]
Explore how tailored Contingency Management supports gradual recovery, emphasizing personal growth over quick fixes in addiction and mental health treatment.
Explore how data-driven solutions can enhance behavioral health outcomes by improving care delivery, patient engagement, and operational efficiency.
Explore the top behavioral health KPIs that enhance patient care, improve operational efficiency, and drive financial performance.
Explore essential features to consider when selecting behavioral health software in 2025, ensuring efficient care delivery and improved patient engagement.
Explore the evolving landscape of addiction treatment with new regulations, challenges, and technology shaping patient care in 2025.
Explore effective strategies for modernizing behavioral health systems through technology, integration, and enhanced security for better patient care.
Explore the top HR challenges in mental health organizations and actionable strategies to enhance staff well-being and patient care.
Explore five effective strategies to enhance patient engagement in behavioral health centers, focusing on personalized care and digital tools.
Explore the critical question of data ownership in patient engagement platforms and its impact on trust, compliance, and risk management.
Is your EHR system hindering your practice's efficiency? Explore seven signs it's time for an upgrade to boost patient care and streamline operations.
Certified Community Behavioral Health Clinics (CCBHCs) are transforming access to mental health and substance use care in the U.S., addressing critical gaps in treatment availability. These [...]
Explore how the right EHR system can enhance workflows, reduce errors, and improve patient care in behavioral health organizations.
Explore how AI is revolutionizing behavioral health by predicting treatment success, personalizing care, and improving access to mental health services.
In the behavioral health industry, effective staffing is crucial for delivering high-quality services. However, many organizations struggle with inefficient hiring processes, lack of budget control, [...]
Explore how patient engagement apps enhance behavioral health care by improving communication, treatment adherence, and overall patient outcomes.
Learn how to create HIPAA-compliant intake forms that protect patient data while ensuring accessibility and ease of use.
Within the behavioral healthcare field, organizations and providers remain focused on improving the mental health and wellbeing of patients and clientele. This is a very [...]
In behavioral health, patient engagement isn’t just a buzzword. It's a cornerstone of successful healthcare outcomes. As healthcare models shift to patient-centered care, the role [...]
The United States is currently experiencing a major mental health workforce shortage. Many behavioral health and human services (BHHS) organizations are struggling to hire and [...]
The adoption of electronic health records (EHRs) has seen a dramatic increase in recent years, driven by both technological advancements and governmental financial incentives. While [...]
As healthcare consumerism rises, organizations must balance meeting patient demands while remaining financially secure. In the field of behavioral health and human services, where there [...]
The behavioral health and human services (BHHS) industry delivers essential health treatment and evidence-based interventions to promote the overall health of vulnerable populations. However, significant [...]
Behavioral health referral systems are a critical yet often overlooked aspect of care. As such, it’s vital to explore the intricacies of this process, focusing [...]
In ContinuumCloud’s 2024 Behavioral Health Industry Report, industry leaders indicated that recruiting was one of their biggest organizational concerns. It’s no surprise, considering that behavioral health [...]
n behavioral healthcare, electronic medical records (EMR) are helpful for managing patient records. However, with technological advancements and more demand for data-driven decision-making, there’s a [...]
Behavioral health revenue cycle management (RCM) can be a major headache without the right processes and tools in place. From verifying coverage before a patient’s [...]
While patient assistance programs connect patients with low-cost healthcare providers (HCPs) and pharmaceutical companies, patient support programs (PSPs) help patients get specialized care. Support programs [...]
Compliance is one of the most challenging areas of HR management. There are a vast number of labor laws that organizations need to comply with [...]
Patient care delivery has undergone remarkable changes since the COVID-19 pandemic. One noticeable shift has been the emergence of telehealth, allowing consultations, diagnoses, and treatments [...]
In behavioral health and human services (BHHS), technology has evolved rapidly to provide more personalized and outcome-focused care. Central to this progression is the meticulous [...]
Patient feedback is an instrumental tool for gauging patient outcomes and enhancing the quality of care. Feedback enables healthcare providers and patients to collaborate, tailor [...]
It’s no secret that budgeting has been a significant challenge for behavioral health and human services organizations. To begin, these organizations typically have limited funding [...]
Revenue cycle management (RCM) is a fundamental process that covers the financial operations and the administrative and clinical functions of healthcare organizations. RCM involves managing [...]
After many years of advocacy by providers, in 2014 Certified Community Behavioral Health Centers (CCBHCs) came into existence via demonstration projects across eight states. The [...]
Certified Community Behavioral Health Clinics (CCBHCs) play more than just a crucial role in the behavioral health landscape; they also serve as pivotal cornerstones within [...]
Human resources administration is a vital function within healthcare businesses, from sourcing the right talent to fill open roles to building talent management strategies that [...]
Mental illness is far too common in the United States. According to the 2023 State of Mental Health in America report from Mental Health America (MHA), more [...]
In today's value-based healthcare ecosystem, outcomes matter. Healthcare providers must find a way to balance delivering high-quality care while managing costs. Patients are no longer [...]
Employee burnout is an issue that has plagued the behavioral health and human services industry for many years. Professionals in these fields often incur high [...]
The healthcare industry continues to shift toward patient-centered care, and patient activation has emerged as a critical concept for improving health outcomes. Activation refers to [...]
There’s no doubt that digital transformation has impacted virtually every industry on the planet — and the field of behavioral health and human services is [...]
The complexities of mental health issues require effective treatment plans to provide a high level of care. A mental health treatment plan details a customized, [...]
Compassion fatigue and burnout are both problems that frequently plague helping professions like behavioral health and human services. Employees in these industries spend long hours [...]
Compassion fatigue and burnout are both problems that frequently plague helping professions like behavioral health and human services. Employees in these industries spend long hours [...]
When it comes to therapy, patient engagement is integral in determining the success of treatment. Engaged patients are more likely to adhere to their treatment [...]
In behavioral health, the goal of providing support to a patient across all phases of mental health delivery — prevention, diagnosis, treatment, and recovery or [...]
For those working in the behavioral health and human services (BHHS) industry, there are several challenges that are particularly urgent and require prompt attention: improving [...]
Clinical decision support (CDS) is a technology-enabled process that helps healthcare providers make more informed decisions at the point of care. It uses various forms [...]
Many healthcare organizations are making the shift from paper records to an electronic health record (EHR) system, and it’s no wonder why. Implementing an EHR [...]
Behavioral health and human services organizations are increasingly using technology like patient engagement platforms to improve patient outcome measures. Why? Because these applications give patients [...]
In behavioral health and human services, much focus is devoted to the patient’s overall health and well-being. But employee wellness can sometimes get overlooked by [...]
In behavioral health and human services, recovery never ends and growth is ongoing. An alumni program supports individuals who have completed treatment or services with [...]
Managing your workforce is no simple task. Creating both a positive employee experience and patient experience requires a great deal of time and attention. Investing [...]
Clinicians working in the behavioral health and human services field have a lot to juggle. From patient engagement to records and billing, a lot of [...]
No longer tethered to a physical location, today’s employees can work from just about anywhere in the world. In fact, the International Data Corporation projects that mobile [...]
Long before patient engagement became a buzzword in healthcare administration, it was a tenet of behavioral health. Behavioral health professionals continuously seek ways to engage [...]
Financial concerns along with patient access and staffing shortages were the three major challenges behavioral health leaders faced in 2021, according to a report by HealthLeaders [...]
Your employees are one of your greatest assets. They represent your organization to your clients, help market your services, and build the products and frameworks [...]
Workforce planning is a top concern for behavioral healthcare organizations. The behavioral health and human services industry is traditionally an understaffed and underfunded field, so [...]
Electronic health record (EHR) systems bring together medical information or patient records from different health care providers into a single system. This facilitates communication between [...]
Technology makes the biggest impact when it’s used to solve the right problems. Electronic health records (EHRs) not only provide an alternative to paper documentation, [...]
Managing your workforce is no simple task. Creating both a positive employee experience and patient experience requires a great deal of time and attention. Investing [...]
Business & Industry | Electronic Health Record | Human Capital Management | Patient Engagement | Technology
Even if there isn’t global consensus about whether the pandemic is over or not, there is evidence that shows it has had a significant impact on [...]
Your employees are your most valuable resources. But they’re also one of your company’s largest expenses. Employees’ hourly wages, the employer portion of payroll taxes, [...]
Business & Industry | Electronic Health Record | Human Capital Management | Patient Engagement | Technology | Wellness & Behavioral Health
Delivering cost-effective, high-quality products and services to customers is the definition of operational efficiency. In health care, this means ensuring that patients receive the best [...]
From geography, socioeconomics, and culture to gender, race, ethnicity, and age, there are many variables that can influence the treatment and recovery of substance use [...]
Budgeting is at the top of every business and healthcare executive’s mind right now. With the residual effects of the pandemic’s public health crisis, looming [...]
Keeping track of employee work hours is an important task for a number of reasons, but it’s not always easy for those in behavioral health [...]
A health care organization's compliance efforts, treatment plans, outcomes, and financial success depend on solid clinical documentation. A comprehensive, accurate, and timely clinical record ensures [...]
Behavioral health and human services professionals not only perform essential services for patients and clientele, but they also have a strong duty to provide acceptable, [...]
The patient journey in health care, including behavioral health, is a care plan designed for the patient's experience. As a system, the patient journey has [...]
When you consider that the pre-COVID burnout rate among mental health practitioners ranged between 21-61% on average, it’s especially alarming that a recent survey of [...]
During the height of the COVID-19 pandemic, many therapists stopped seeing patients in their offices and virtual counseling or online therapy became more widely available. [...]
Nobody wants their personal information disclosed without permission — especially when it comes to private medical records. The HIPAA Privacy Rule is an important step [...]
This month ContinuumCloud released its 2022 Tech Experiences & Impact Report. The survey reflects the views, concerns, and priorities of behavioral health and human services providers, [...]
Whether you run an outpatient behavioral health clinic or a human services agency, improving patient support is always a priority. Patient support refers to tools [...]
Offering a robust employee benefits plan can help your company stand out against competitors to attract and retain exceptional talent. But managing benefits enrollment for [...]
When patients fail to attend appointments, resources are wasted and work schedules are disrupted. Health care staff must spend time filling vacant slots with other [...]
When it comes to investing in mental health software, it’s important to make sure you're getting a good ROI. Quality behavioral health software will be [...]
When patients are curious about their medical conditions, including their mental health conditions, they tend to seek information online. Curiosity is a positive sign, since [...]
The most common way to understand the medical billing process is by taking the perspective of employee roles and dissecting each task. For example, the [...]
Without accurate, complete, and timely documentation, none of the work that behavioral health practitioners do would be possible. Clinical documentation in an electronic health record [...]
In addition to improving the quality and safety of health care, electronic health record (EHR) technology can help reduce health care costs and improve productivity. [...]
We know that patient engagement promotes better health outcomes since empowered patients take control of their health and adhere to treatment plans more consistently. The [...]
As the health care industry transitions to a value-based care model, there is a growing need for providers to engage patients throughout the continuum of [...]
If you’ve come across the term “HCM” recently, you may be a little confused. The acronym is often mistakenly used interchangeably with other terms such [...]
Electronic health record systems (EHRs) consist of patient records, practice management resources, and communication tools that can be accessed securely by authorized users. Some EHRs [...]
In behavioral health and human services, you need interoperable electronic health record systems (EHRs) as it’s the only way to guarantee health information exchange (HIE) [...]
ContinuumCloud’s first annual conference just passed, featuring thought leadership on a variety of topics pertinent to the behavioral health and human services space. We heard [...]
This DATIS blog article, “ The Importance of Fresh Perspectives in Business", was originally posted by Debbie Ruston, The Success Educator, on May 2nd, 2016 and was reposted [...]
The responsibilities of HR are vast and many. Whether it’s recruiting to find top talent, maintaining a safe workplace, managing compensation and benefits, staying up to date [...]
ContinuumCloud is excited to host ACCELERATE, a virtual conference for behavioral health and human services professionals. Designed to accelerate ideas, innovation, and impact through thought [...]
Despite continued efforts of Health & Human Services organizations to reduce labor costs, the challenges of today’s workforce often complicate this objective. Many organizations are [...]
Organizations across all industries are navigating uncharted waters and trying to prepare for the unknown. There are no magic answers for how to address the [...]
This DATIS blog article, “Four ways Leaders can cultivate a customer-focused culture!“, was originally posted by Leadership Hospitality, on April 13th, 2016 and was reposted with permission. In [...]
Individuals with intellectual and developmental disabilities (IDD) face distinctive issues unlike those of the general population. These individuals are challenged with difficulties ranging from educational [...]
It’s here again. July. The beginning of a new fiscal year, and the time to evaluate prior year performance. For many, performance appraisals remain among [...]
While June marks the beginning of summer, it is also the time when many non-profits develop budgets for a fiscal year that begins in July. [...]
Behavioral Holdings, formed by Battery Ventures, announces new name – ContinuumCloud – to offer a spectrum of cloud-based solutions and services for health and human [...]
We recently sat down with The National Council for Behavioral Health to talk about mental health, advocacy, and public policy amidst COVID-19. As an organization [...]
Another year is winding down. It’s a time full of reflection and anticipation for the future. And for human services organizations, this means taking a [...]
Many human services organizations are already well-aware of the challenges of managing a somewhat dispersed workforce. These challenges were amplified this year as more organizations [...]
Today, we have more tools at our disposal for enabling our D&I initiatives than ever before. Technology is rapidly evolving, and finding ways to innovate [...]
Every organization, big or small, needs a human resources department at the center of its operations. An organization’s success largely depends on its HR department’s [...]
Employees are the driving force behind a successful business. Even the best products will fail without outstanding service supporting them. For health and human services [...]
With numerous HR software solutions on the market today, finding the right one can be challenging. Each platform offers a different series of features and functionality that [...]
No organization that values its reputation can function without taking care of its employees. Employees are an asset. The goal of efficient human resource management [...]
Human capital management is an essential part of human resource management and can make a massive difference in an organization’s success or failure. This concept may [...]
For many HR and Finance leaders, position management is still a relatively new concept. However, understanding what position management is and what possibilities it makes [...]
Position Control is a method of organizing the workforce by position rather than by employee for better budgeting, reporting, compliance, and more. Position Control software [...]
In the current economic climate, you need to know how to streamline your business. Using HR solutions offers an effective way to save your business [...]
Position management software looks specifically at the positions within your organization, focusing on the attributes of the position, such as job title, pay range, position number, [...]
Position management, also called Position Control, is a way of organizing your workforce by position rather than by employee. This method offers some unique advantages to [...]
Health and Human Services organizations and other nonprofits with social missions are not like most other businesses. Because these organizations rely on grants and various [...]
More and more organizations are embracing business intelligence and the possibilities it opens up for them. With everyone talking about data-driven decision making, data-driven metrics, [...]
Operational effectiveness is a top concern from both a finance and an operational perspective. While a finance executive might be concerned about efficiencies in order [...]
Shopping for a new HR and Payroll system for your entire organization is quite an undertaking. It likely involves numerous decision makers weighing in at [...]
When’s the last time you took a hard look at your recruiting management strategy? Many organizations are so busy just trying to keep their heads [...]
Five Essential Elements that Make HR Software a Valuable Tool As an HR executive, you play a key role in driving your organization forward in [...]
So you’ve come to the conclusion that it’s time to select and implement a new HRIS (human resource information system). Whether you’re currently relying on [...]
This DATIS Blog Article, “Why the Best Leaders Can Be Boring”, was originally posted by Kevin Eikenberry, Leadership & Learning with Kevin Eikenberry, on October 3rd, 2016 and was reposted with permission. [...]
